Software bug reporting is a love/hate relationship for most developers. They enjoy bug reports since they are an essential source of input from software testers and consumers on how to enhance an app. But they despise them because, well, responding to bug reports isn’t exactly at the top of most developers’ to-do lists. 

Developers are frequently confronted with two extremes: either too much useless information or too little critical knowledge. 

“This app isn’t functioning” or “This app isn’t working.”   

On the home page, I discovered a problem. Then, on the map screen, I discovered another bug. “Please fix it.” 

Both examples are useless to anyone, let alone a developer. There’s no way to determine the problem based on this information, so the developer will have to spend a lot of time investigating. In other words, while spotting a defect might be beneficial, how you record it is critical.  

1. Tips for writing a successful bug report 

After you’ve discovered an issue, the next step is to report it.  

At TestDel, we have devoted team of testers who raise or create, track and manages bugs. We handle all components of testing, ensuring that your website is free from all major defects, and can handle the predicted traffic volume. 

Here are some suggestions for writing a successful bug report.  

1.1 Provide necessary details.

Please provide your full name and email address, or it may be your unique ID provided by your company. 

1.2 Which product did you find this problem in? 

If there is one, it’s the product version. 

1.3 Components

These are the product’s key sub-modules.  

1.4 Mention the hardware platform where you discovered the bug. 

 Numerous platforms, such as PC, MAC, iPhone 13, iPhone 13 Pro, Samsung Galaxy S20, and so on, are supported.  

1.5 Mention all of the operating systems where you discovered the problem.  

Windows, Linux, Unix, SunOS, MacOS, iOS, and Android are examples of operating systems. If relevant, specify distinct OS versions such as Windows NT, Windows 2000, Windows XP, and so on, for iOS versions iOS 14, iOS 15, iOS 15.3, iOS 15.4, and so on. Similarly, for Android, you can specify Android version 10, Android version 11 and so on. 

1.6 Priority 

Bug priority is a method of determining the order in which faults will be addressed. The higher the priority, the faster a development team will investigate the issue. The severity of an issue is frequently used to decide its priority. So, rather than small flaws, it’s a good idea to start with blocks. 

 1.7 Severity 

The severity of a bug refers to how much of an impact it has on the software under test. The higher the severity level, the more significant the impact this problem has on overall functioning or performance. 

1.8 Status 

Bug or Defect Status Status in the defect life cycle is the present condition from which the defect or a bug is now through. 

Bugs can be assigned, fixed, re-opened, or closed, depending on their state. When a test engineer discovers a bug, the status is set to “New,” indicating that the bug was discovered recently. 

1.9 Assign To 

The bug can be assigned to the following. 

Developers: If we can figure out who created that particular module. 

Lead Developer: If we don’t know who built the module, we’ll appoint a Developer Lead. 

When we don’t engage with the development team, we have a test lead. Then, the testing lead or manager will assign the bug to the development team. 

1.10 Bug Severity Levels 

Low: The bug will not cause any noticeable system failure. Minor: The bug will cause unexpected or unwanted behaviour, but not enough to cause a system failure. 

Major: A bug that can cause huge portions of the system to collapse. 

Critical: A bug that can cause the entire system to shut down. 

1.11 Steps to Reproduce 

This item should provide the bare minimum of steps that explain the bug’s whole path of reproduction. Per line, describe one step. If the description calls for more than eight bullet points, list them as Preconditions.  

Consider the following scenario:  

• The user must first be logged in to the system. 
• Go to the home screen. 
• Navigate to the booking screen. 
• Select Service. 

1.12 Actual Result 

You should describe the issue in this section. What happens when you’ve completed all of the phases of the reproduction process? What’s the matter? Here’s an illustration: “The contact form will not appear.” 

1.13 Expected Result 

How should the application act during the stages listed in the test steps?  

1.14 Attachments 

Attaching files to bug reports is a standard procedure since it is easier to comprehend information when it is graphically displayed. 

 Consider the following scenario: 

 – Take a screenshot  

– Video  

– A log-file  

 1.15 Be Particular  

Avoid drafting a complete essay; instead, be concise and specific. All you need to do is provide all the pertinent information (which was covered in the paragraph above), and clearly describe what is wrong and how to replicate the problem. 

 1.16 Prevent criticism  

Of course, defects are annoying, but berating the developers won’t improve or increase the effectiveness of your complaint. Be discrete (even if the defect is exceptionally bothersome or reappears after being corrected), and state the problem. Always remember that an excellent report is prepared in straightforward, unabusive language. 

2. Get Your Web Solution Tested by TestDel Experts! 

 Our passionate testers verify and validate your website, so you can release bug-free website on time. Every user seeks and appreciates fully functioning, fast interface, and secure website. 

2.1 Manual and Automated 

We will test your website to achieve fast responsive, intuitive and security goals to increase your organization revenue. 

2.2 Functional and Non-Functional 

TestDel will handle all components of testing, ensuring that your website is free from all major defects, and can handle the predicted traffic volume. 

 Conclusion 

A good bug report is essential for effective communication between software development stakeholders. The report should include a clear and concise summary of the issue, detailed steps to reproduce the bug, screenshots or videos if possible, relevant logs or error messages, identification of expected and actual behavior, specification of the environment, prioritization of the bug, avoidance of assumptions or generalizations, checking for duplicates, and polite and constructive language. A well-written bug report can lead to quick and efficient identification, isolation, and fixing of software defects. 

TestDel professional testers are expert in writing clear and effective bug reports. They  have knowledge and experience of the best practices for creating bug reports, including the guidelines mentioned above. This can help ensure that the reports they create are of high quality, providing valuable information to developers and other stakeholders in the software development process.